At [ Zenterias], we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our online store. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We collect information from you when you visit our website, make a purchase, subscribe to our newsletter, or interact with us in other ways. The types of personal information we collect include:
- Personal Identification Information: Name, email address, phone number, shipping address, billing address.
- Payment Information: Credit/debit card details (processed securely through Shopify's payment platform).
- Technical Data: IP address, browser type, device information, and browsing activity on our site.
- Cookies: We use cookies to enhance user experience and track website activity.
2. How We Use Your Information
We use the information we collect from you for various purposes, including:
- To process your orders and deliver the products you request.
- To communicate with you regarding your orders, updates, and promotions.
- To personalize your experience on our website.
- To improve our website, services, and customer experience.
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Secure socket layer (SSL) encryption for sensitive data transmission.
- Regular system scans for vulnerabilities and security threats.
- Data storage practices compliant with relevant laws and regulations.
Despite these precautions, no online method is completely secure, and we cannot guarantee 100% security of your data.
4. Sharing Your Information
We may share your personal information in the following situations:
- Third-Party Service Providers: We share your data with trusted third-party service providers, such as payment processors, shipping companies, and email marketing platforms, to complete your orders and deliver services.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
We do not sell, trade, or rent your personal information to third parties.
5. Your Data Protection Rights
As a user in the UAE, you have the following rights regarding your personal data:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Objection to Processing: You have the right to object to how your data is processed in certain circumstances.
To exercise these rights, please contact us at [Your Contact Information].
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us understand your preferences and improve the functionality of our website.
You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to periodically review this policy to stay informed about how we are protecting your information.